As my long-term ISP, e-mail account(s) came bundled with the broadband & VOIP phone etc.
They have now out-sourced e-mail support to a *subscription* service provided by Junara.
'Take it or leave us', albeit sorta business-polite-ish: Very, very 'ISH'...
I get 18 months free by way of compensation, then gotta pay ~£_80 annually...