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Mobile phones frequently logging users out

Posted: Sat May 10, 2025 1:43 am
by Johnnie Lyle
Is anyone else who predominantly access the Board on the browser of their cell phone noticing that it will routinely log you out when trying to navigate the board?

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 2:02 am
by Poohbah
Johnnie Lyle wrote: Sat May 10, 2025 1:43 am Is anyone else who predominantly access the Board on the browser of their cell phone noticing that it will routinely log you out when trying to navigate the board?
Yes. Probably when your IP address changes.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 2:13 am
by Johnnie Lyle
Poohbah wrote: Sat May 10, 2025 2:02 am
Johnnie Lyle wrote: Sat May 10, 2025 1:43 am Is anyone else who predominantly access the Board on the browser of their cell phone noticing that it will routinely log you out when trying to navigate the board?
Yes. Probably when your IP address changes.
I don’t think it’s that, even considering the Third World nature of California’s cell network. It happens when I am connected to WiFi or when I am on cell data but stationary, not only when I transition between locations.

It’s literally read topic, hit the new posts button, get logged out.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 10:21 am
by Micael
I get that on my iPhone, I believe it’s the iCloud private relay service that is causing it. It keeps changing the IP-adress to mask it from the website, causing the logouts. With a (paid) VPN service enabled or with the private relay just disabled you won’t get it.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 11:21 am
by MikeKozlowski
On mine, it logs me out when I leave the site, but I can cruise all over it as long as I want and it stays in.

Mike

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 2:43 pm
by kdahm
Not a problem here on Android.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 4:26 pm
by Johnnie Lyle
Micael wrote: Sat May 10, 2025 10:21 am I get that on my iPhone, I believe it’s the iCloud private relay service that is causing it. It keeps changing the IP-adress to mask it from the website, causing the logouts. With a (paid) VPN service enabled or with the private relay just disabled you won’t get it.
How long has it been doing that?

Mine didn’t until a few weeks ago.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 5:01 pm
by Craiglxviii
It’s been doing it for me on my iPhone since the last iteration of the board. I can browse and post on topics for ages, but if I go to another tab and then come back, I’ll be logged out.

Re: Mobile phones frequently logging users out

Posted: Sat May 10, 2025 5:13 pm
by Micael
Johnnie Lyle wrote: Sat May 10, 2025 4:26 pm
Micael wrote: Sat May 10, 2025 10:21 am I get that on my iPhone, I believe it’s the iCloud private relay service that is causing it. It keeps changing the IP-adress to mask it from the website, causing the logouts. With a (paid) VPN service enabled or with the private relay just disabled you won’t get it.
How long has it been doing that?

Mine didn’t until a few weeks ago.
Since the private relay feature was introduced, but I think it may be due to differences in the Apple servers used in different parts of the world. From what I’ve seen from others the effects can vary depending on where you are. You could test it by going into settings > your apple account (top tab) > iCloud > Private Relay Service, and turn it to off. Then try out the board for a bit and see if you still get logged out. If not then you’ve identified the problem.

Re: Mobile phones frequently logging users out

Posted: Tue May 13, 2025 1:57 am
by Nightwatch2
once in awhile.

not just the phone, sometimes my laptop will too

Re: Mobile phones frequently logging users out

Posted: Wed May 14, 2025 10:00 pm
by M.Becker
With Opera Mini only when i switch between WiFi and mobile data.

Re: Mobile phones frequently logging users out

Posted: Thu May 15, 2025 11:31 am
by Belushi TD
I've noticed that its been making me verify that I'm not a robot a lot lately. Is that possibly part of the problem?

Belushi TD

Re: Mobile phones frequently logging users out

Posted: Thu May 15, 2025 12:14 pm
by Micael
Belushi TD wrote: Thu May 15, 2025 11:31 am I've noticed that its been making me verify that I'm not a robot a lot lately. Is that possibly part of the problem?

Belushi TD
I believe that this usually happens when you are presenting as from an IP-range that there’s been known issues with, as in having detected bots using this IP-range and such, by the software in use.

Re: Mobile phones frequently logging users out

Posted: Tue May 27, 2025 12:28 pm
by Nik_SpeakerToCats
Perhaps relevant...

When my usual bus to weekly 'budget mall' passes local Tech & Uni-grade college, which apparently has a 'pico-cell' to support the concentration of 'users', most on-phone bus passengers get 'drop-out' ranging from garbled voice to site links lost.

As I understand it, not due to the cell-transition itself, but having several in quick succession.

Some networks and phone OS do better than others...